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Only one instance of RBS can run on your computer.

This message means that a backup is already running when you try to open the client. It is likely a scheduled backup that is still running from the previous session. Some backups take a long time to...

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Failure in Open Files backup. Error: The requested object was a duplicate.

Applies to: v.11.2.4Error: VSS open files Backup failed. Error: The requested object was a duplicate. in BCVssOpenFilesProcessSolution: Upgrade your server and clients to version 11.2.5. This is a...

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Error() in VSS plugin backup during exchange DB level backup. Also applies...

Error() in VSS plugin backup during exchange DB level backup. Also applies for other related errors with VSS service. Event ID 8229 A VSS writer has rejected an event with error 0x800423f3, The writer...

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Why does it take so long to do a backup?

RBackup Backup Process Why does it take so long to do a backup? What is the difference between copying a file and backing it up? We are often asked why our software takes “so long” to do backups –...

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Running the Client as service

You can set the Client to run as a service when you customize and brand your Client software. Using the Customize Client Installer tool you can set the client to install as a service, as an...

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Minimum Requirements for Rbackup Client

Minimum Requirements for Rbackup ClientThe Rbackup Client software will run on any Windows operating system XP or more recent. There is no minimum requirement for RAM.  BANDWIDTH The Rbackup Client is...

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Server Tester Fails

The Server Tester passes with one account, but not with another. Testing the RBS Server with some accounts fail, and on others it passes.  All the accounts that pass are on one data drive, and all...

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